Video-Ident is an online identification procedure that complies with the Money Laundering Act (GwG). This involves starting a video chat with an expert who verifies your identity and address using a valid, official identification document.
Here you can watch a short video about how the online identification works: IDnow Video-Ident
The IDnow identification specialists will usually carry out the verification in just a few minutes. If there are longer waiting times in the queue, this is usually due to the fact that they receive a large number of ID requests at the same time.
Experience shows that waiting times are shorter on weekdays between 8:00 and 10:00 or in the evening between 22:00 and 23:30.
IDnow supports a variety of identification documents (such as passports or ID cards) according to the common ICAO standard - currently more than 150 identification documents from over 50 countries.
The detailed list of accepted ID documents can be found here: Video-Ident documents
The following documents can be used if they contain both your full name and your address:
Please note: The proof of address must be a printed paper version.
Unfortunately, the proof of address cannot be accepted in the following cases:
Our VideoIdent procedure meets the strict regulatory requirements of the European Union. All communication takes place via encrypted channels. The data centres are located in the European Union to ensure a high, GDPR compliant, level of data protection.
The person to be identified receives an invitation by e-mail in German and English. The actual identification, which is carried out by video call, is possible in English, German, Italian, Spanish, French and Portuguese. The language of the identification depends on the device language of the user.
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